Frequently
Asked Questions
Orders and Payment
It is Best To Place Your Order ONLINE Using Our Shopping
Cart - Often VERY Difficult to Get Through by Telephone
Minimum Merchandise Order is $10 - Minimum Shipping/Handling Charge is
$2.50
Credit Cards, Debit and Check Cards, PayPal PAID Orders
Received BEFORE 4 pm EDT Are Shipped Within 2 Business Days (Most Often the
Next Day)
Payment By Mail - NO
CHECKS (Use Your Bank Check Card!) - US
Postal Money Orders ONLY - NO Other Brands of Money Orders
An Automated Email
is Sent Immediately When Your Online Cart Order is Placed, a 2ND Email Confirming
Stock and Ship Date, and a 3RD Email with the Postal Confirmation Number
Shipping and Delivery Times
Ship Date is Shown When You Add Your First Item
to The Shopping Cart
We Usually Ship US Postal First Class or Postal Priority Mail Depending
Upon Weight (Heavier Items may Ship Parcel Post OR UPS)
We are Shipping From Pittsburgh PA 15227
- Delivery is About 2-7 Days Depending Upon Destination
NEED IT FASTER ? - We Can Ship US Postal Express (Delivered Most Places Overnight
- See USPS.com For Your City's Delivery Time Shipped from Pittsburgh PA 15227)
US Postal Express Is OK IF Your Order is Placed BEFORE 4 pm EDT and Package
is Mailed Out The NEXT Business Day - Typical Delivery Charge is $20-$40 Depending
Upon Weight
OR Your Own FEDEX Account For Pickup at Our Pittsburgh Location
If Your Package Does Not Arrive in 10 Days Email For Shipping Details
Pennsylvania Sales Tax
7% Sales Tax (Allegheny County Pittsburgh) is Added
to Total Including Shipping IF We Ship to a Pennsylvania Address
Food and Clothing Are Not Yet Taxed In Pennsylvania
About Our Stock
IF The Item Is Listed On Our Web Page We Should
Have It In Stock
Your Card is NOT Charged For Out of Stock Items
(We will Email In The Rare Event A Listed Item is Out of Stock)
Returns
WE Pay Your Return Shipping Cost To Us When
The Mistake is Ours!
Otherwise You are Credited The Item Totals Less 10% Restocking Fee Less Shipping
Items Must Be Returned or Exchanged Within 30 Days to: Chuck Thomas Enterprises
PO Box 98189 Pittsburgh PA 15227
Damage
In Case of Damage - KEEP All Boxes and Packing
Materials Received With Your Order
Email us For Details On Filing an Insurance Claim
Ordering From Outside The
United States
NO Overseas Payments by Mail
Minimum Order is $50 To Most Countries + Shipping
Insurance On Most Shipments IS REQUIRED - Full Value is Declared
Some Items are Too Large or Too Fragile To Ship Outside The USA
We Will Inform You If Your Order Includes One of These Items - Shipping Time
Outside The US is 7-14+ Days
Waiting For Your Package To Arrive
Your Mailing Label is ALWAYS
Computer Printed NEVER Hand Printed
Our Return Address Will Read: FROM: Chuck Thomas Enterprises www.chuckthomas.com
PO Box 98189 Pittsburgh PA 15227
So You Know What to Safely Expect !
IF Your Package Does Not Arrive in 7 Days Email Us For Shipping Details
E-Mail 
Have a Question or Comment
? - Contact Us
CHUCK THOMAS - Shop ONLINE
24/7 - Phone M-F Before NOON EDT 412-885-7091
MASTERCARD, VISA, DISCOVER, AMERICAN EXPRESS and PayPal
Pittsburgh Sports Regionals Our Specialty
Serving Collectors of Pittsburgh Items Since 1989
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