How
Do I Place an Order ? Our Automated Shopping Cart System Functions on Most All of Our Web Pages The Shopping Cart is In Operation When You See Add to Cart Button With the Item Click on The Shopping Add to Cart Button To Order Items From These Web Pages Adding Your First Item to the Cart Will Show Shipping Cost and Scheduled Ship Date IF You are Adding An Item(s) to the Cart That Does NOT Have A Shopping Cart Button Then Follow The Instructions Given Later in This page Types of Payments Payment Choice #1 (Preferred) - Pay by PayPal When Checking Out ONLINE Through Our Shopping Cart - PayPal Orders Are Expected to be Paid For IMMEDIATELY PayPal Orders Are NOT Valid and Items Are NOT Pulled From Inventory Until Paid For IMPORTANT PAYPAL NOTE: At Present, Paypal DOES NOT Tell Us if you are sending a gift. Tell Us it is a Gift and NOT to Include a Receipt in the Package in the SPECIAL INSTRUCTION Section of the Cart During Checkout Payment Choice #2 - Pay By Credit or Check Debit Card ONLINE When Checking Out Through Our Shopping Cart - VISA, MC and DISCOVER We NO LONGER Accept American Express (You can Still Pay with Your AMEX Card Using Paypal) Our Secure Shopping Cart Page Accepts Your Items Ordered, Credit Card and Shipping Info Our Americart© Shopping Cart is Scanned and Tested daily by McAfee Secure© for Safety Once You Have Submitted Your Information During Checkout You Will Receive an Automated eMail Confirmation Payment Choice #3 - Postal Mail Us A US POSTAL Money Order ITEMS Are RESERVED for 7 Days Awaiting Payment A US Postal Money Order Mailed To Us - NO CHECKS - (Use Your Check Debit Card Instead?) US Postal Money Orders ONLY - NO OTHER Brand of MONEY ORDERS Will Be Accepted Make Sure You Have An eMail Confirmation with the Total Including Shipping Before Mailing Your Postal Money Order Then Mail Your Postal Money Order Payable TO: Chuck Thomas Box 98189 Pittsburgh PA 15227 (Many One Of A Kind Items Are Available ONLY For Immediate Purchase by Credit Card) A Reservation is A Commitment to Purchase - Failure To Mail In Payment After Reserving Items Will Block Future Purchases Payment Choice #4 - (LEAST Desirable) Credit or Debit Card by Telephone We are an ONLINE Company and Orders are EXPECTED to be Placed ONLINE The BEST Payment Choice Is To Order ONLINE AND Pay ONLINE It Is Best For YOU and For Us To Have The Order Confirmed in Print Plus You Receive An eMail Copy of When and What You Ordered It's Often VERY Difficult to Get Through By Phone For YOUR Protection Phone Calls to Us That Show Unknown, Out of Area, an 800, 866, 877, 888 Number, No Caller ID, or Have the Caller Information Blocked will NOT be Accepted - 412-885-7091 Weekdays Before NOON EDT Frequently Asked Questions (FAQ) What Options Do I Have During Checkout? Add Insurance Have a Printed Receipt Postal mailed to you (Optional, for Gift Orders) Require a Signature to Accept the Package Waive the Signature Requirement for Express Orders Use YOUR Own FEDEX Account to Ship - FEDEX Will Pickup Your Package at Our Location Apply A Gift Certificate You Received to the Balance In Your Cart Does Your Website Support Secure Ordering ? Yes it Does... When you Click the Checkout Button to Enter Your Credit Card information, Notice that the website in the Address bar at the top of the page will now have an 's' after the http and now reads https:// - this Indicates a secure Site Orders and Payment It is Best To Place Your Order ONLINE Using Our Shopping Cart It's Often VERY Difficult to Get Through by Telephone Minimum Merchandise Order is $10 - Minimum Shipping/Handling Charge is $2.50 We Accept Credit Cards MasterCard, VISA, DISCOVER, Debit and Check Cards and PayPal Payment By Postal Mail - NO CHECKS - US Postal Money Orders ONLY NO Other Brands of Money Orders (Why Not Use Your Bank Check Card?) The First eMail is Sent Immediately When You Click Process Order or Submit During Checkout, Often a Second eMail Confirming Stock and Ship Date, and an Additional eMail with the Postal Tracking Number(s) When Your Shipping Label is Printed Didn't Get even ONE eMail from us After Ordering ? Send us a Question Using Our 'Contact Us' Link Found on the Left Side of the Every Page on the Floating Menu We Recommend Using a Reliable FREE eMail GMAIL account. Sign Up at google.com Order Status You can Check Your Order Shipping Status by Entering the Postal Tracking Number(s) at http://www.usps.com We eMailed you the Postal Tracking Number when Your Label was Printed Typically the package is scanned at your nearest large Postal Facility or at the time of delivery to you. Delivery times vary from 2-10 business days depending on your proximity to Pittsburgh, PA and on the workload of USPS (Holidays, Natural Disasters, etc) Tracking information is updated throughout the day, but most data is transmitted in the evening. For example, if your Express Mail® package is mailed at 10 am, you might not be able to view tracking info until evening or early next day. Adding An Item that Does NOT Have a Add to Cart Button Use The Form Found at the Bottom of the Web Page that do Not Have an Add to Cart Button Add An Item That Do NOT Have An Add To Your Shopping Cart Button Any Instructions for Items Entered Here, Special Instructions if Needed Can Be Noted Later At Time of Checkout If You Are Paying by PayPal Wait For A Total From Us via eMail Enter The ITEM#: Enter Description: Enter ITEM Cost: Enter Quantity: Delivery and Shipping Times The Shipping Date is Shown When You Add Your FIRST Item to the Shopping Cart Online Orders Placed By 3:30 pm PITTSBURGH Time (EDT) Are Typically Shipped the Next Day Remember Time Zone Differences When Ordering, We are Located in the Eastern Time Zone Sometimes if you order during the Late Hours it Can be Shipped the Next Day (This is Determined by When The Post Offices Picks Up Our Packages - in the Early am) US Post Office Estimated Delivery Times Are: First Class 2-7 Days Priority Mail 2-3 Days Express Mail 1-2 Days Ship Postal Express or Use Your Own FEDEX Account Need it Faster? We Can Ship US Postal Express (Most Places Delivered Overnight - 2 Days Max) Check Delivery times Shipping From Pittsburgh ZIP 15227 here: http://postcalc.usps.gov/ We Still Ship the Date Shown in the Cart when the Order is Placed, but Express Mail is Faster Shipping Express Mail is an Option You Choose in the Cart Your Postal Carrier May REQUIRE a Signature for Express Packages If You are not Going to be there to Sign for the Package, Choose 'No Signature is Needed' When Checking Out Check the Express Tracking Number we eMailed to you for Post Office Details Enter the Tracking Number here http://www.usps.com OR Use Your Own FEDEX Account - There is a $5.00 Handling Charge FEDEX Will Pickup Your Package at Our Pittsburgh Location (The Ship Charge in the Cart will be Refunded) The Above Shipping Options are Available to you During Shopping Cart Checkout Pennsylvania Sales Tax 7% Sales Tax (State and Allegheny County Pittsburgh) is Added to the Total Including Shipping ONLY IF We Ship to a Pennsylvania Address - Food and Clothing Are Not Yet Taxed In PA Store Hours - May I Visit Your Store When I'm in Pittsburgh? NO, We Do NOT Have a Storefront Purchases are Made Only Through Online Web Sales 24 Hours a Day NO Local Pickup Have a Question? - How to Contact Us Click the 'Contact Us' Button on the Left Hand side Floating Menu of Each Web page (VERY Difficult to get Through by Phone) I Have Collectibles to Sell - How Do I Do That ? We Sometimes Buy PITTSBURGH Sports Collectibles and Rolling Rock Beer Collectibles They MUST be Pittsburgh Sports Collectibles We Do Not Deal in Other Teams or Players from other Teams NO Sports cards - We Don't Deal in Sports Cards ROLLING ROCK - If you Have Quantities of NEW Tee Shirts, Sweat Shirts, Caps, Tap Handles or Other LICENSED and NEW Latrobe Brewery Rolling Rock Beer Merchandise For Sale, We Would Like to Hear From You NO Cans, NO Reproductions or Items NOT Authorized by Rolling Rock or Anheuser Busch NO Breakables or Hard to Ship Items Such as: Mirrors, Neon Signs, Chalk Statues, Guitars, Bicycles etc CLICK On the Contact Us Button on the Side Menu on the Left of the Page Tell Us Your Zip Code, Then List the Items, Condition, Quantities and Price you are asking See What we Currently Buying Here ' We Are Buying' What is My Item Worth ? We Gladly Answer Questions About Your Order and About the Items WE Have for Sale Due to The High Volume of Orders We Receive by eMail, We NO Longer Are Able to Offer Opinions or Appraisals of Your Items We NO Longer Answer Questions Such as What is My Item Worth?, What Can You Tell Me About My Item?, Can you get me.... , I'm looking for...?, Do you think you'll be getting.....? Backorders - About Our Stock ALL of Our Sports Products Penguins, Pirates, Steelers and Rolling Rock Are LICENSED by the Appropriate Leagues and Licensed Holders IF The Item Is Listed On Our Web Page We Should Have It In Stock We do NOT Backorder Items Your Card is NOT Charged For Out of Stock Items (We will eMail you In The Unlikely Event An Item Listed on our webpage Out of Stock) Gift Certificates Gift Certificates are good for ONE Year can be Redeemed During Shopping Cart Check Out Autograph and Memorabilia Certificates Since Authenticity is a Matter of Individual Opinion, We Offer a Money Back Guarantee. IF the Autographed Item Sold by us, IS Certified by PSA/DNA, GAI or ACE Authentication Services then It may be returned Within 30 Days from the Date of Purchase for a Refund. IF the Autographed Item is Certified by a Letter from Chuck Thomas Enterprises and is Disputed by Either PSA/DNA or ACE Authentication Services it Can be Returned for a Refund Within 60 Days from the date of purchase. These Disputed Autographed Items Must Include The Original Purchase Receipt AND the Original Certificate of Authenticity from Chuck Thomas Enterprises BOTH Must Be Returned Along With the Item in Question, with a copy of the Letter Disputing the Item. The Authenticity Must be Disputed in Writing by either PSA/DNA or ACE Authentication Services Personalized Certificates of Authenticity are Not Transferable. Returns and Exchanges WE Pay Your Return Shipping Cost To Us When The Mistake is Ours! Otherwise You are Credited The Item Total Less 10% Restocking Fee Less Shipping Include a Note with Your 12 Digit order number. Indicate exchange or Refund. If exchanging check our website for available sizes in stock, then eMail us right away with the ITEM# plus size and color if applicable, so we can hold that item for you for 7 days. You can Also apply the value of an exchange for another item on our Website. Your Credit Card will be Charged for any difference Including charges for reshipping Items. The Original Shipping Charges are Not Refundable. Items Must Be Returned or Exchanged Within 30 Days Mail Returns and Exchanges to: Chuck Thomas Enterprises 101 E Willock Rd Pittsburgh PA 15227 Lost or Damaged Packages If you Purchased Insurance: Damage Claims Should be Reported Immediately KEEP All Damaged Items Received With Your Order Lost and Damage Insurance Claims MUST Be Reported to Us within 30 Days of Purchase Date eMail us For Details On Filing an Insurance Claim Postal Regulations Require a 30 day Waiting Period Before a Claim is Filed for Lost Packages A Signature to Receive a Package is Your Choice You have the Option of Requiring Signature Confirmation for Delivery During Checkout Ordering From Outside The United States and APO and AE Addresses APO and AE Destinations are OK - THANK YOU For Serving We Require a Minimum of $50.00 in Merchandise for Some Countries Insurance On Some Overseas Shipments IS REQUIRED - IF An Insurance Claim has to be Filed, We may have the Postal Authorities Pay the Claim Directly to You (Overseas Insurance is Not Available Shipping by First Class Mail) Full Value is Declared to Customs - (Do Not Ask Us to Mark the Package as a 'Gift') Some Items are Too Large or Fragile To Ship Outside The USA We Will Inform You If Your Order Includes One of These Items How Much Does it Cost to Ship? Add the Item to the Cart. Choose Your Country from the Drop Down Menu Choose 1st Class or Priority (you Can change this later) The Cart will Show you the Ship cost (You are Under NO Obligation to buy at this Point) How Long Does it take to Get here ? The Shipping Time can be found at the US Postal Web Site http://usps.com Enter Zip 15227 (Pittsburgh PA) as the Ship Zip Code and Your Postal Code as the Destination If Your Package does Not arrive within these Guidelines, it's Best to Check with your Local Post Office. Customs Might be Holding Your Package Where Don't We Ship ? We Will NOT Ship to the Following US ZIP Codes: 10036, 10017, 94102 and 94108 Some of The Overseas Locations We will NOT Ship to are: Afghanistan, Algeria, Angola, Bangladesh, Barbados, Benin, Bolivia, Brazil, Bulgaria, Burkina Faso, Burma, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Congo, Cuba, Djibouti, Dominican Republic, Ecuador, Ethiopia, Gabon, Ghana, Guinea, India, Indonesia, Iran, Iraq, Italy, Jordan, Kenya, Liberia, Libya, Malaysia, Mali, Mauritania, Morocco, Monaco, Myanmar, Niger, Nigeria, North and South Korea, Oman, Pakistan, Papua/New Guinea, Poland, Romania, Rwanda, Senegal, Seychelles, Sierra Leone, Slovenia, Solomon Islands, Somalia, Sudan, Syria, Tanzania, Togo, Tunisia, Uganda, Venezuela, Yemen, and Yugoslavia (US Service Personnel APO and AE Addresses are OK - THANK YOU for Serving) If Your Live in One of These Countries, and Want to Buy From Us, then Have A Friend or Relative in the US Order From Us and then they can Ship it to You Waiting For Your Package To Arrive Your Black and White Mailing Label is ALWAYS Computer Printed, NEVER Hand Printed So You Know What to Safely Expect, Our Return Address Will Read: FROM: Chuck Thomas Enterprises www.chuckthomas.com PO Box 98189 Pgh PA 15227 How Long Does it take for my package to Arrive? Check the http://usps.com website Shipping from Pittsburgh PA 15227 to your ZIP Code Do You Give Out My eMail Address ? NO We Do NOT - See Our Complete Privacy Policy We Occasionally Offer Discount Promotions by eMail In Order to Receive Promotional Discounts by eMail, You MUST Sign Up Using the Contact Us Link Making a Purchase does NOT Automatically Add you to Our eMail List You MUST use the Contact Us Link to Opt-In or Opt-Out of the List |
CHUCK THOMAS ENTERPRISES - Shop ONLINE 24/7 - Phone M-F Before NOON EDT 412-885-7091
MASTERCARD, VISA, DISCOVER and PayPal
