How Do I Place an Order and Frequently Ask Questions?
Our Automated
Shopping Cart System Functions on Most of Our Web Pages
The Shopping Cart is In Operation When You See "Add to Cart" Button
With Each Item
"
"
Click on This Shopping Cart Button To Order Items From These Web Pages
Adding Your First Item to the Cart Will Show The Scheduled Shipping Date
IF You are Ordering An Item(s) That Does NOT Have A Shopping Cart Button
Then Follow The Instructions Below:
E-mail Us A List of Items You Want To Order Along With Your Zip Code, We Will
Return Your E-mail With The Total Including Shipping
Continue On IF You Have Already Received An E-mail From Us Confirming Stock
and Total Charges,
If NOT E-mail Us For Availability and Total Charges To Include Possible Taxes
and Shipping
How
Do I Pay For My Order ?
- Payment Choice #1 (Preferred)
- Pay by PayPal Online When Checking Out Through Our Shopping Cart
(Use PayPal ONLY if You Already Have A PayPal Account) - PayPal Orders Are
Expected to be Paid For IMMEDIATELY
PayPal Orders Are NOT Valid and Items Are NOT Pulled From Inventory Until
Paid For
IMPORTANT PAYPAL NOTE: At Present,
Paypal DOES NOT Know if you are sending a gift - IF The Ship to: address on
your order is a GIFT,
Then PLEASE Tell us "NOT to Include a Receipt in the Package" in
the "SPECIAL INSTRUCTION" Section of the Cart During Checkout
- Payment Choice #2 - Pay By Credit
or Check Debit Card ONLINE When Checking Out Through Our Shopping Cart
VISA, MC, DISCOVER and Amex
Our Safe and Secure Shopping Cart Page Accepts Your Items Ordered, Credit
Card and Shipping Information
Once You Have Submitted Your Information During Checkout You Will Receive
an Automated E-Mail Confirmation
(DO NOT Send Your Credit Card Information Using Regular E-Mail)
- Payment Choice #3 - Postal Mail
Us A US POSTAL Money Order - ITEMS Are RESERVED for 7 Days Awaiting Payment
A US Postal Money Order Mailed To Us - NO
CHECKS - (Use Your Check Debit Card Instead or Buy a Prepaid
VISA at Walmart?)
US Postal Money Orders ONLY - NO OTHER Brand of MONEY ORDERS Will Be Accepted
Make Sure You Have An E-Mail Confirmation with the Total Including Shipping
Before Mailing Your Money Order
Then Mail Your Postal Money Order Payable TO: Chuck Thomas Box 98189 Pittsburgh
PA 15227
(Many "One Of A Kind" Items Are Available ONLY For Immediate Purchase
by Credit Card)
A Reservation is A Commitment to Purchase - Failure To Mail In Payment After
Reserving Items Will Prevent Future Purchases
- Payment Choice #4
- (LEAST Desirable) Credit or Debit Card by Telephone
We are an ONLINE Company and Orders are Expected to be Placed ONLINE
The BEST Payment Choice Is To Order ONLINE AND Pay ONLINE - It Is Best For
YOU and For Us To Have The Order in Print
Plus You Receive An Email Copy of When and What You Ordered
It's Often VERY Difficult to Get Through By Phone
For YOUR Protection Calls to Us That Show "Out of Area"
or Have the Phone Number Blocked will NOT be Accepted - 412-885-7091 Weekdays
Before NOON EDT
What Options Do I Have During
Checkout
?
- Add Insurance
- Have a Printed Receipt Postal mailed to you (Optional, for Gift
Orders)
- Ship Priority Mail
- Ship Postal Express (Typically Overnight-2 Days Max)
- Use YOUR Own FEDEX Account to Ship - FEDEX Will Pickup Your Package
at Our Location
- Apply A Gift Certificate You Received to the Balance In Your Cart
Frequently
Asked Questions (FAQ)
Orders and Payment
It is Best To Place Your Order ONLINE Using Our Shopping
Cart - It's Often VERY Difficult to Get Through by Telephone
Minimum Merchandise Order is $10 - Minimum Shipping/Handling Charge is
$2.50
We Accept Credit Cards MasterCard, VISA, DISCOVER and
American Express, Debit and Check Cards, and PayPal PAID Orders
Payment By Postal Mail -
NO CHECKS - US Postal Money Orders
ONLY - NO Other Brands of Money Orders (Why
Not Use Your Bank Check Card or Buy a Refillable VISA Card at Walmart?)
An Automated Email
is Sent Immediately When Your Online Cart Order is Placed, a 2ND Email Confirming
Stock and Ship Date, and a 3RD Email with the Postal Confirmation Number
Didn't Get even ONE Email from us ? (Remember you should
get THREE Emails!), better contact us using a Different Email address - We Recommend
Using a FREE Email account at yahoo.com
Shipping and Delivery Times
The Shipping Date is Shown When You Add Your First
Item to The Shopping Cart
Online Orders Received
BEFORE 4 pm EDT Are Shipped
Within 2 Business Days, Most Often the Next Day - Remember When Your
Order, We are Located in PITTSBURGH PA Eastern Time Zone
We Usually Ship US Postal First Class or Postal Priority
Mail Depending Upon Weight (Heavier Items may Ship Parcel Post OR UPS)
We are Shipping From Pittsburgh PA 15227
- Delivery Time is About 2-7 Days Depending Upon Destination
If Your Package Does Not Arrive
in 10 Days Email For Shipping Details
Need it Faster?
We Can Ship US Postal Express (Most Places Delivered Overnight - 2 Days Max
-
Check Delivery times Shipping From Pittsburgh ZIP 15227 here: http://postcalc.usps.gov/
We Still Ship the Date
Shown when You Place your Order, but Express Mail is Faster-Exact Express Ship
Charge Depends on Weight and Size
Typical Additional Delivery
Charge is typically $18
NOTE: Your Postal Carrier
May REQUIRE a Signature for Express Packages
If You are not Going to be Home, Call Your Local Post Office with the Express
Confirmation Number to
Make Arrangements For Delivery or Pickup by You
Check the Express Confirmation Number we Emailed to you for Post Office Details
- Enter the Confirmation Number here http://www.usps.com
OR Use Your Own FEDEX Account - FEDEX Will Pickup Your Package at Our Pittsburgh
Location - $3.00 Handling Charge
Shipping Options are Available to you When you "Checkout"
Pennsylvania Sales Tax
7% Sales Tax (Allegheny County Pittsburgh) is Added
to the Total Including Shipping IF We Ship to a Pennsylvania Address
Food and Clothing Are Not Yet Taxed In Pennsylvania
Can I Visit Your Store When
I'm in Pittsburgh?
NO, We Do NOT Have a Storefront - Purchases are Made Only
Through Online Web Sales - NO Local Pickup
About Our Stock
IF The Item Is Listed On Our Web Page We Should
Have It In Stock - We do NOT Backorder Items
Your Card is NOT Charged For Out of Stock Items
(We will Email In The Unlikely Event An Item Listed on our webpage Out of Stock)
Gift Certificates can be Redeemed when you "Checkout"
Returns
WE Pay Your Return Shipping Cost To Us When
The Mistake is Ours!
Otherwise You are Credited The Item Total Less 10% Restocking Fee Less Shipping
Items Must Be Returned or Exchanged Within
30 Days to: Chuck Thomas Enterprises PO Box 98189 Pittsburgh PA 15227
Lost or Damaged
In Case of Damage - KEEP All Boxes and Packing
Materials Received With Your Order
Email us For Details On Filing an Insurance Claim
Damage Claims Should be Reported Immediately
ALL Lost and Damage Insurance Claims MUST Be Reported to Us within 30 Days of
Purchase Date
Ordering From Outside The
United States
NO Overseas Payments by Mail
Minimum Order is $50 To Most Countries + Shipping
Insurance On Most Overseas Shipments IS REQUIRED - IF An Insurance Claim
has to be Filed, We may have the Postal Authorities Pay the Claim Directly to
You
Full Value is Declared to Customs - Some Items are Too Large or Too Fragile
To Ship Outside The USA
We Will Inform You If Your Order Includes One of These Items - Shipping Time
Outside The US is typically 7-14+ Days
Waiting For Your Package To Arrive
Your Black and White Mailing Label is ALWAYS
Computer Printed, NEVER Hand Printed
Our Return Address Will Read: FROM: Chuck Thomas Enterprises www.chuckthomas.com
PO Box 98189 Pittsburgh PA 15227, so You Know What to Safely
Expect !
IF Your Package Does Not Arrive in 7 Days Email Us For Shipping Details
Do You Give Out My Email Address ?
NO We Do NOT - See Our Complete Privacy Policy Here: Privacy
Policy
EMail 
Have a Question or Comment
? - Contact Us
CHUCK THOMAS - Shop
ONLINE 24/7 - Phone M-F Before NOON EDT 412-885-7091
MASTERCARD, VISA, DISCOVER, AMERICAN EXPRESS and PayPal
Pittsburgh Sports Regionals Our Specialty
Serving Collectors of
Pittsburgh items Since 1989
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